Terms of Service
These Terms of Service (“Terms”) are an agreement between you and Geerho Tech LLC (“Geerho,” “we,” “us,” or “our”) and govern your use of the Geerho mobile app and website (the “Services”). By creating an account or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
1. Eligibility
You must be at least 18 years old, or the age of majority where you live if that is higher, and able to form a binding contract. You may not use the Services if you are barred from doing so under applicable law or if we previously removed your account.
2. Accounts and usernames
- You sign in with a supported provider (currently Google, GitHub, or Apple). Keep that account secure; you are responsible for activity on your Geerho account.
- Two-step verification. You may add a second step to signing in: a code from an authenticator app (Profile → Settings → Security, in the apps and on geerho.com). Keep your recovery codes somewhere safe. If you lose your phone and your recovery codes, you can get back in only through account recovery (below), and we may remove two-step verification from your account once it is complete.
- You choose a unique username when you first sign in. Usernames may not impersonate anyone, infringe trademarks, or be offensive. We may reclaim or change a username that breaks these rules.
- Changing your username. You may change your username once every 30 days (Profile → Edit Profile, in the apps and on geerho.com). Your previous username is held for you for 30 days so nobody else can take it; after that, anyone may claim it. Links to your profile, listings, and messages are not affected.
- Getting back into your account. If you lose access to every way you sign in, you may ask Geerho moderators to recover your account from a new sign-in. This is available only for accounts that completed identity verification. You send a photo of your government ID and two recent proofs of address, then join a short WhatsApp video call during which you sign your name three times on blank paper. We tell the account's owner about the request and wait at least 72 hours before handing anything over, and a Super Admin who did not run the call makes the final decision. We may decline any request we can't verify.
- One person, one account. Do not create accounts to evade a suspension or manipulate the Services.
- You may browse active listings without an account. Selling, messaging, saving favorites, and reporting require an account.
- Identity verification. To publish listings or send messages, you must verify your identity through our provider, Didit, using a valid government ID and a selfie. You must use your own, genuine ID. We may limit verification attempts, and we may suspend accounts that fail or try to bypass verification. A verified badge means a person's ID matched their face at the time of verification; it is not a guarantee of their conduct.
3. Geerho is a platform
Geerho lets users list, find, and communicate about items and property. We are not a party to any transaction between users. We do not own, sell, inspect, or guarantee any item or property, and we do not verify the accuracy of listings or the identity, authority, or conduct of users. Geerho is not a real estate broker, agent, landlord, property manager, or equipment rental company, and does not provide legal, financial, tax, or real estate advice. You are solely responsible for evaluating listings and other users, and for your transactions and compliance with the law.
4. Listings
When you post a listing, you represent that:
- you own the item or property, or are legally authorized to sell, rent, or lease it;
- the listing is accurate and complete, including price, condition, and any material defects you know of;
- the item or property, the listing, and the transaction are lawful where you and the other party are located.
Floor plans, 3D models, titles and categories suggested by the apps (for example from a barcode, a room scan, or a photo) are part of your listing: check them before you post, because you are responsible for the listing being accurate. A floor plan made from a phone scan is approximate and must not be presented as an official measurement.
Active listings expire automatically after 60 days. You can renew an expired listing with one tap if it is still available. Mark listings as sold or remove them when they are no longer available.
4A. Price transparency
Geerho requires full price transparency. Every listing and post must show its full price up front:
- The listed price is the price. Items for sale show their price, auctions their starting bid, rentals their rate, homes their rent or asking price, services their rate, and jobs their budget. You may not leave the price out, write things like “PM for price,” “PM is the key,” or “price on request,” or ask buyers to message you for it.
- No hidden fees. You may not add charges after a deal is agreed that weren't shown in the listing. Shipping and handling, deposits, late fees, and any other costs must appear in the listing's own fields before anyone commits.
- Free means free. Anything posted in Free stuff must cost nothing: no price, no shipping charge, and no fee or condition that turns it into a sale.
Violating this section is a serious breach of these Terms. Geerho may, without prior warning, remove the listing, suspend or permanently close the account, and, to the extent permitted by applicable law, charge a violation fee, in any combination and for every offender. Report any listing or member that hides a price or adds fees using the reason “Hidden fees or price not shown.”
5. Prohibited items
You may not list, offer, or seek:
- firearms, ammunition, firearm parts, explosives, and weapons;
- illegal drugs, drug paraphernalia, prescription drugs, and medical devices that require a prescription;
- alcohol, tobacco, cannabis, and vaping products;
- stolen, counterfeit, replica, or recalled goods;
- live animals;
- hazardous materials, including chemicals, fireworks, and pesticides;
- adult products, sexual content, or sexual services;
- human remains, body parts, or bodily fluids;
- government IDs, documents, badges, or uniforms; personal or financial information; accounts or credentials;
- services, jobs, or financial products such as loans, cryptocurrency, or investment offers;
- anything else illegal where you or the buyer are located, or that we reasonably determine is unsafe or inappropriate.
6. Rental, lease, and real estate listings
- Fair housing. Housing listings and your communications about them must comply with the federal Fair Housing Act, the California Fair Employment and Housing Act, and all other fair housing laws that apply where the property is located. You may not state, imply, or act on any preference, limitation, or discrimination based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, familial status, source of income, disability, age, veteran or military status, genetic information, citizenship or immigration status, or any other characteristic protected by law.
- Authority and licensing. You must be the property owner, or a licensed real estate professional or property manager authorized to list it. Licensed professionals must comply with the licensing and advertising rules where they practice, including California Department of Real Estate requirements to disclose license information. Add your license in the app or on geerho.com under Profile → Professional Licenses. Geerho moderators check it against the issuer’s public records before your profile shows a Licensed badge. The badge means the license matched those records when we checked; it is not an endorsement or a guarantee of anyone’s work, and you remain responsible for keeping your license valid and for your conduct.
- Disclosures and accuracy. You are responsible for all disclosures required by law and for the accuracy of rent, deposits, fees, availability, and property details.
- Where and how. Real estate listings are available only in the places Geerho has opened them (currently California and the Philippines). Homes for sale show their street address. For rentals, Geerho shows only the approximate area and shares the street address with a renter when you confirm their tour. Geerho is a place to advertise and arrange tours: applications, leases, security deposits, offers, escrow, and payments happen directly between you, outside Geerho, and homes can’t be bought or rented with Buy Now. Geerho is not a real estate broker and does not represent either side.
- Fair housing review. Geerho may hold, edit-request, or remove a housing listing whose wording suggests a preference, limitation, or discrimination the law does not allow, and may suspend repeat offenders.
- No upfront payment scams. Never request money, deposits, or personal financial information before the other party can view the property and confirm your authority to list it.
7. Tool and equipment rentals
This section applies to any listing or arrangement through the Services under which one user (the “Owner”) makes a tool, piece of equipment, or related accessory (the “Equipment”) available to another user (the “Renter”) for temporary use, whether for a fee or free of charge (a “Rental”). It supplements, and does not limit, the rest of these Terms.
7.1 Geerho’s role
Geerho is a venue only. Geerho is not an equipment rental company, lessor, bailee, carrier, insurer, or guarantor, and it is not a party to any Rental. Geerho does not own, possess, inspect, test, certify, maintain, repair, store, deliver, or insure any Equipment, and it makes no representation about the condition, safety, fitness, legality, or suitability of any Equipment or the competence, conduct, or creditworthiness of any Owner or Renter. Each Rental is a contract solely between the Owner and the Renter.
7.2 Equipment that may not be rented
In addition to the items prohibited in section 5, you may not offer or accept for Rental:
- motor vehicles, trailers, watercraft, aircraft, and unmanned aircraft (drones), or any equipment that must be registered or titled to be operated lawfully;
- equipment whose operation by the Renter requires a license, permit, certification, or formal training under applicable law (for example, cranes, aerial lifts, powered industrial trucks such as forklifts, powder-actuated fastening tools, and pressure vessels), unless the Renter holds the required credential and the Owner has viewed it before handover;
- equipment that is subject to an open safety recall, or that has been modified, or whose guards, shields, interlocks, emergency stops, or other safety devices are missing, disabled, or defective;
- personal protective equipment intended for a single user or that cannot be reliably inspected by a lay person, including respirators, safety harnesses and other fall-arrest equipment, helmets, and child safety seats;
- equipment transferred containing fuel or chemicals beyond those required for normal operation; and
- any equipment that we reasonably determine presents an unreasonable risk of injury or property damage.
7.3 Owner obligations and representations
By listing Equipment for Rental, the Owner represents, warrants, and agrees that:
- the Owner owns the Equipment or is lawfully authorized to rent it, and the Equipment is free of any lien, lease, or other restriction that prohibits the Rental;
- the Equipment is in safe working condition, has been maintained in accordance with the manufacturer’s instructions, and has been checked against the U.S. Consumer Product Safety Commission recall database (cpsc.gov/Recalls) and any applicable manufacturer recall notices before each Rental;
- the listing accurately and completely discloses the Equipment’s make, model, age, and condition, and any known defect, malfunction, or hazard;
- the Owner will provide, at or before handover, the manufacturer’s operating and safety instructions (or a link to them) and all guards, accessories, and safety devices supplied with the Equipment; and
- the Owner is solely responsible for determining and satisfying any tax, permit, licensing, and reporting obligations arising from its Rentals, including, where applicable, California sales and use tax and seller’s permit requirements administered by the California Department of Tax and Fee Administration, and the reporting of rental income.
7.4 Rental terms must be disclosed in writing
Before handover, the Owner must disclose in the listing, or in writing through Geerho messages, all material terms of the Rental, including: the rental rate and period; the pickup and return time and place; the amount of any security deposit and the conditions for its return; any late-return, cleaning, or fuel charges; the Equipment’s replacement value; and how damage, loss, or theft will be handled. An Owner may not impose any charge that was not disclosed in this manner before handover. The parties should record the Equipment’s condition with dated photographs or video, shared through Geerho messages, at both handover and return.
7.5 Renter obligations
The Renter represents, warrants, and agrees that the Renter:
- is at least 18 years of age and is physically able, trained, and competent to operate the Equipment safely, and holds any license, permit, or certification that applicable law requires for its use;
- will inspect the Equipment before each use, will not use Equipment that appears damaged, incomplete, or unsafe, and will stop using the Equipment and notify the Owner promptly if it malfunctions;
- will use the Equipment only for its intended purpose, in accordance with the manufacturer’s instructions and all applicable laws, codes, and regulations, while wearing appropriate personal protective equipment, and will obtain any required permits, including contacting 811 before any excavation as required by law;
- will not permit any minor or any untrained person to operate the Equipment, and will not sublet, lend, sell, pledge, modify, or remove any safety device from the Equipment;
- bears the risk of loss of, theft of, and damage to the Equipment from handover until it is returned to the Owner, other than ordinary wear and tear and defects existing at handover, and, unless the parties agree otherwise in writing, is responsible to the Owner for the reasonable cost of repair or, if the Equipment is lost, stolen, or cannot reasonably be repaired, its disclosed replacement value; and
- will return the Equipment on time, clean, and in the same condition as at handover, ordinary wear and tear excepted.
7.6 Payments and security deposits
If the Owner accepts in-app payments, the Renter pays the rental fee and the security deposit through Geerho’s payment processor when requesting. The Renter is charged only if the Owner accepts. Geerho, through its payment processor, pays the Owner the rental fee (less the fees in section 13) when pickup is confirmed on Geerho, and returns the deposit to the Renter when the return is confirmed, less any late fees under section 7.13, which are paid to the Owner. If late fees reach the full deposit, the deposit is paid to the Owner. If a Rental is cancelled after it is accepted and before pickup, the Renter is refunded in full. Otherwise, payments and deposits are arranged directly between the Owner and the Renter and at their own risk. An Owner who takes a security deposit must return it promptly after the Equipment is returned, less only documented amounts the Renter owes under the disclosed rental terms, and must give the Renter a written explanation of any deduction. Never pay a rental fee or deposit before you have seen the Equipment and confirmed the Owner’s identity in person.
7.7 No insurance
Geerho provides no insurance, damage waiver, or protection plan for any Rental. Homeowner’s, renter’s, auto, and general liability policies frequently exclude rental activity, business use, or property in the care of another person. Each Owner and Renter is solely responsible for determining whether it carries adequate insurance before entering into a Rental.
7.8 Assumption of risk
THE RENTER ACKNOWLEDGES THAT TOOLS AND EQUIPMENT, INCLUDING POWER TOOLS, LADDERS, AND MACHINERY, ARE INHERENTLY DANGEROUS AND THAT THEIR USE CAN CAUSE SERIOUS BODILY INJURY, DEATH, AND DAMAGE TO PROPERTY, EVEN WHEN USED WITH CARE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE RENTER KNOWINGLY AND VOLUNTARILY ASSUMES ALL RISKS, KNOWN AND UNKNOWN, ARISING FROM THE TRANSPORT, HANDLING, AND USE OF RENTED EQUIPMENT.
7.9 Release of Geerho
TO THE FULLEST EXTENT PERMITTED BY LAW, EACH OWNER AND RENTER RELEASES, WAIVES, AND FOREVER DISCHARGES GEERHO TECH LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES, LOSSES, AND LIABILITIES OF EVERY KIND, KNOWN OR UNKNOWN, ARISING OUT OF OR RELATING TO ANY RENTAL OR ANY EQUIPMENT, INCLUDING CLAIMS FOR BODILY INJURY, DEATH, PROPERTY DAMAGE, LOSS, THEFT, NON-RETURN, AND NON-PAYMENT. IF YOU ARE A CALIFORNIA RESIDENT, YOU EXPRESSLY WAIVE CALIFORNIA CIVIL CODE § 1542, WHICH PROVIDES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY,” AND ANY SIMILAR LAW OF ANY OTHER JURISDICTION.
This release does not apply to liability that cannot be released or limited under applicable law, including liability for Geerho’s own fraud, willful injury, gross negligence, or violation of law (see California Civil Code § 1668), and it does not release any claim between an Owner and a Renter.
7.10 Indemnification for Rentals
Without limiting section 18, each Owner and Renter will defend, indemnify, and hold harmless Geerho Tech LLC and its members, managers, employees, and agents from and against all third-party claims, damages, losses, liabilities, fines, penalties, and expenses (including reasonable attorneys’ fees) arising out of or relating to that user’s Rentals, Equipment, or use of Equipment, or that user’s breach of this section 7.
7.11 Disputes and enforcement
Disputes regarding a Rental, including disputes over damage, deposits, late return, or non-return, are solely between the Owner and the Renter. Geerho may, but is not obligated to, review information that the parties provide, and any such review is not a determination binding on either party. If Equipment is not returned, the Owner should contact local law enforcement. We may remove any rental listing, and limit, suspend, or terminate any account, that we reasonably believe violates this section 7 or presents a safety risk.
7.12 Booking rentals on Geerho
- Requests. A Renter requests specific dates. The request is not a Rental until the Owner accepts it on Geerho; an Owner who does not respond within twenty-four (24) hours is deemed to have declined. The rent shown is calculated from the Owner’s daily rate and, for each full seven (7) days, any weekly rate the Owner sets. Either party may cancel an accepted Rental before pickup.
- Condition photos. At handover, the Owner must add at least one photograph of the Equipment’s condition on Geerho before confirming pickup, and at least one at return before confirming the return. The Renter may add photographs at either stage. Photographs are time-stamped by Geerho and available to both parties and to Geerho’s moderators, and constitute the parties’ agreed record of condition for purposes of section 7.5.
- Signatures. At pickup and at return, the Owner (or the team member handling the Rental) and the Renter may each sign on the screen and type their full name. A signature is optional, is time-stamped by Geerho, is kept with the condition photographs, and means the signer agrees the Equipment was handed over (or returned) in the condition those photographs show. Signing does not replace the required photographs.
- Reminders and late return. Geerho sends both parties automatic reminders the day before and on the day the Equipment is due back, and after that while it is overdue. Overdue Rentals are shown to both parties and to Geerho’s moderators. The Owner should contact the Renter and, if the Equipment is not returned, contact local law enforcement and Geerho Support. Reminders are a courtesy; the Renter remains responsible for returning the Equipment on time.
- Reviews. After the Owner confirms the return, the Owner and Renter may review each other under the same rules as section 12.3.
7.13 Deposits, late fees, and conversion to a sale
- Deposit. The Owner must set a deposit equal to the Owner’s good-faith estimate of the Equipment’s replacement value (the cost to buy equivalent new or comparable Equipment). The Owner also sets a late fee per day, which defaults to the daily rate. Both are shown to the Renter before the Renter requests a Rental.
- Late fees. For each calendar day, in the Renter’s time zone as recorded by Geerho when the Renter requested the Rental, after the end date that the Equipment has not been returned, the late fee accrues and is deducted from the deposit. The Renter authorizes the Owner to retain accrued late fees from the deposit and, once Geerho offers in-app payments, authorizes Geerho to charge the Renter’s payment method for accrued late fees until the Equipment is returned or the deposit is exhausted, as disclosed at the time of payment.
- Conversion to a sale. When accrued late fees equal or exceed the deposit, the Rental converts automatically to a sale of the Equipment to the Renter, with the deposit as the full purchase price. Title passes to the Renter, the Owner retains the deposit, and the Owner has no obligation to accept the Equipment’s return. Geerho will notify both parties and mark the listing sold.
- Return after conversion. The Owner may, at the Owner’s sole discretion, accept the Equipment back after conversion, on terms the parties agree, including payment of any amount the Owner reasonably claims is owed. If the Renter does not pay that amount, the Owner may refuse the return and the sale stands.
- Reasonableness. The parties agree that, because the Owner’s actual losses from late return are difficult to determine, the late fee and the conversion described above are a reasonable estimate of those losses and not a penalty. Nothing in this section limits remedies that cannot be limited under applicable law.
7.14 Local rentals, lending radius, and binding listing terms
- In person only. Equipment Rentals are local transactions. Equipment may not be shipped, and the Owner and Renter must exchange it in person. Each Owner sets a lending radius; Geerho permits a Rental request only from a Renter whose location, as provided by the Renter’s device or chosen area, is within that radius. Users outside the radius may view the listing but may not rent the Equipment. The Renter represents that the location provided is accurate.
- Listing terms are binding. The rates, deposit, late fee, rental period limits, pickup and return arrangements, and any other conditions stated in the listing or agreed in writing through Geerho messages form part of the agreement between the Owner and the Renter. Each party agrees to honor them. If they conflict with these Terms, these Terms control.
- Owner’s acceptance of risk. Before publishing a rental listing, the Owner must accept these lending terms. The Owner voluntarily assumes the risk of loss of, theft of, or damage to the Equipment, and of claims arising from its condition, and agrees that Geerho has no responsibility for the Equipment or any Rental.
- No responsibility for accidents. Without limiting sections 7.8 through 7.10, Geerho is not responsible for, and each Owner and Renter releases Geerho from, any accident, bodily injury, death, or property damage arising from the transport, handover, inspection, use, or storage of rented Equipment.
- Fraud prevention. Owners and Renters must be identity-verified. Do not pay rent or a deposit before you have inspected the Equipment and met the other person; never pay with gift cards, wire transfers, or cryptocurrency; and report anyone who asks you to transact outside these rules. Geerho may suspend accounts involved in fraud or misrepresentation.
7A. Services and jobs
This section applies when you offer a service on Geerho (a “Service”), post work you need done (a “Job”), request a quote, or respond to a Job. It supplements, and does not limit, the rest of these Terms.
- Geerho is not a party. Freelancers and customers deal directly with each other. Geerho is not an employer, staffing agency, contractor, or broker, and does not supervise, direct, or guarantee any work. Freelancers are independent and are responsible for their own taxes, insurance, permits, and business registrations.
- Licensed work. If the work you offer or respond to requires a license where it is performed (for example, contractor, electrical, plumbing, real estate, or health care work), you must hold that license and add it under Profile → Professional Licenses before offering or responding. Geerho moderators check license numbers against issuers’ public records, but we do not verify the scope of a license, insurance, bonding, or the quality of anyone’s work. Customers should confirm a license with the issuer (such as the California Contractors State License Board) before hiring. In California, a contractor’s license is generally required for construction work above a small dollar amount.
- Licenses depend on the place. Whether a kind of work needs a license can differ by country and by state or province (for example, childcare). Geerho applies the rule for the place where the work is done, as set by Geerho moderators, and a license counts only where it was issued. These rules help keep Geerho safe; they are not legal advice, and you remain responsible for following the law where you work.
- Quotes, agreements, and payment. Quotes, schedules, and prices are agreed between you. Accepting a response to a Job closes the Job to new responses; it is not a contract made or enforced by Geerho. If the freelancer accepts in-app payments, the customer may pay the agreed price through Geerho’s payment processor after hiring; Geerho holds it and pays the freelancer (less the fees in section 13) when the customer confirms the work is done, or three (3) days after the freelancer marks the job done if the customer reports no problem. A reported problem holds the payment while Geerho reviews it, and the freelancer may refund the customer at any time before payout. Otherwise, payment is arranged between you. Get a written estimate for larger jobs, and avoid paying in full before work is done.
- Honest posts. Services and Jobs must describe real, lawful work. Do not post fake jobs, recruit for pyramid or multi-level marketing schemes, offer illegal or adult services, or ask anyone for payment, bank details, or identity documents to “apply.”
- Where. Services and Jobs are available only in the places Geerho has opened them (currently California and the Philippines).
8. Community rules
Our Community Guidelines explain these rules in more detail and are part of these Terms. You may not:
- harass, threaten, bully, stalk, or dox anyone, or promote violence or hatred against people based on a protected characteristic;
- post or send sexually explicit content, or any content that exploits or endangers minors, including in photos, videos, voice messages, stickers, or files sent in messages;
- send malware or any file meant to harm someone’s device, data, or account;
- post spam, scams, or misleading content, or manipulate prices, reviews, or other features;
- infringe anyone’s intellectual property, privacy, or other rights;
- ask users to move payment or communication off Geerho to commit fraud;
- access the Services by automated means (scraping, bots), interfere with their operation, probe or bypass security, or reverse engineer them except as the law allows;
- use the Services in violation of any law.
8A. Live shows
- Your own streaming account. ID-verified members may stream live shows through their own Amazon Interactive Video Service (IVS), YouTube, Facebook, or Twitch account, from Geerho's camera screen or from another broadcasting app or camera. You are responsible for that account, its rules, and anything it costs; Geerho doesn't provide, pay for, host, or record streams. Your stream key stays on your device or in your broadcasting app: Geerho never asks for it or stores it. You give Geerho only your channel's public watch link, and viewers watch through that platform's own player, under its terms.
- Live selling only. Live shows exist to sell your Geerho listings. There are no virtual gifts, tips, coins, or donations on Geerho. Hearts are free likes viewers send by double-tapping; they have no money value, can't be bought, sold, or cashed out, and only help a show appear higher in Live now. We may limit or remove hearts that look automated.
- What you show. Live shows must follow these Terms and the Community Guidelines. Items you feature must be your own active listings, described honestly; buying from a show uses the normal checkout, and the usual fees apply. Don't stream anyone without their consent, don't show minors, and don't stream anything illegal, sexual, violent, or prohibited on Geerho.
- Chat. Live chat is public to viewers. Hosts and Geerho moderators may remove messages.
- Moderation. Geerho may end or hide a live show, remove featured items, and suspend hosts who break these rules. A show ends when the host ends it, when a moderator ends it, or 12 hours after it starts.
9. Reports, moderation, and enforcement
- You can contact Geerho Support from the app or geerho.com and attach evidence such as photos, screenshots, voice recordings, files, and links. You must have the right to share anything you attach, and you may not attach another person’s private information except as needed to report a problem. Support requests are reviewed by Geerho’s moderators. Our responses are informational; Geerho is not a party to, and does not guarantee the outcome of, any dispute between users.
- You can report listings, profiles, and messages on Geerho, and block any user.
- New and edited listings are also checked automatically, by word lists and by an AI model, against these Terms and the Community Guidelines. A check only flags a listing for a moderator; a moderator, not the AI, decides whether to approve, hide, or remove it.
- We aim to review reports within 24 hours. A listing reported by 3 different users is hidden automatically until we review it.
- We may remove content, hide listings, limit features, or suspend or terminate accounts that we reasonably believe violate these Terms or the law, or create risk for users or Geerho. Where practical and lawful, we will tell you what action we took and why through Geerho Support (in the app or on geerho.com), and you may ask us to reconsider by replying there. We may act on content or accounts without a prior report.
10. Your content
You keep ownership of the content you post. You grant Geerho a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, adapt (for example, resize or crop photos), display, and distribute your content to operate, provide, promote, and improve the Services. This license ends when you delete the content or your account, except for copies we must keep by law or in backups for a limited time. You represent that you have the rights needed to grant this license.
11. Intellectual property and copyright complaints
The Services, including our software, design, and the Geerho name and logo, belong to Geerho Tech LLC and are protected by law. We grant you a limited, revocable, non-transferable license to use the Services for personal, non-commercial purposes under these Terms.
If you believe content on Geerho infringes your copyright, send a notice to our designated agent at support@geerho.com (subject “Copyright notice”) including: your physical or electronic signature; identification of the copyrighted work; identification of the infringing material and where it is; your contact information; a statement of your good-faith belief that the use is not authorized; and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner. We remove infringing material and terminate repeat infringers where appropriate.
12. Buying, delivery, and reviews
12.1 Shipping and delivery
- Sellers choose whether an item is available for local pickup, shipping, or both, and which carriers they use (such as USPS, UPS, FedEx, or DHL in the US, or LBC Express, J&T Express, Ninja Van, Flash Express, Lalamove, or PHLPost in the Philippines). Sellers set their own shipping and handling fee or offer free shipping.
- If a buyer pays a shipping fee, the seller must ship the item and add a valid tracking number in Geerho within 3 business days of the sale. Sellers who don't may have the sale flagged for review and their account limited or suspended.
- Geerho is not a shipping carrier. Buyers and sellers arrange delivery between themselves, and Geerho is not responsible for lost, late, or damaged packages. Buyers should confirm in Geerho when they receive an item.
12.2 Buy Now requests
- Tapping Buy Now sends the seller a request to buy the item at the listed price plus any shipping fee. The item is reserved for you for 24 hours while the seller accepts or declines. You can cancel before the seller accepts.
- When a seller accepts, the item is marked sold to you and you both agree to complete the sale in good faith. If you paid through Geerho, your payment is charged then and held as described in section 13; otherwise, payment is arranged between you and the seller.
- Sellers may only use a buyer's shipping address and phone number to deliver that item.
- Repeatedly placing requests you don't intend to complete may result in your account being limited.
12.3 Reviews
- After a sale or a completed rental, the two people can each leave the other a rating of 1 to 5 stars and an optional review. A review stays private until the other person also reviews, or 14 days pass, and can be edited until then.
- Reviews must be honest and based on your own experience with that sale. Don't offer or demand anything in exchange for a review, threaten a bad review, or include personal information, hate speech, or harassment.
- The person reviewed may post one public reply. We may remove reviews or replies that break these Terms, but we don't remove reviews just because they are negative.
12.4 Auctions
- Binding bids. A bid is a binding offer to buy the item at the winning price, plus any shipping and handling fee stated in the listing, if you are the winning bidder. Bids may not be retracted.
- Automatic bidding. When you bid, you enter the maximum amount you are willing to pay. Geerho bids on your behalf, in the published increments, only as much as needed to keep you in the lead, up to your maximum. Your maximum is not shown to the seller or other users. If two bidders enter the same maximum, the earlier bid prevails.
- Reserve and Buy It Now. A seller may set a reserve price, which is not disclosed; if bidding does not reach it, the item does not sell. Buy It Now, if offered, is available only until the first bid is placed.
- End of the auction. An auction ends at the time shown on the listing, as recorded by Geerho. If a bid is placed in the last two (2) minutes, the end moves to two (2) minutes after that bid, as many times as bids keep coming. The highest bidder whose bid meets any reserve wins and must complete the purchase in the app or on geerho.com within three (3) days. The seller must complete the sale with the winning bidder and may not decline it. A seller may end an auction early, or change its starting bid, Buy It Now price, reserve, or length, only while there are no bids.
- Prohibited bidding practices. You may not bid on your own items, bid through another account or person on your own items or to raise their price (shill bidding), bid with no intent to pay, interfere with another user’s bidding, or agree with others to suppress bidding. We may cancel affected auctions and suspend accounts involved.
- Geerho is not an auctioneer and does not take possession of, or title to, any item. Each auction is a sale directly between the seller and the winning bidder.
13. Fees and payments
Our Return & Refund Policy explains returns and refunds in short.
In-app payment limit. Geerho takes in-app payments of up to US$2,500 (₱150,000 in the Philippines) for each sale, each rental’s rent, and each hired job. Above that limit, the payment is not made through Geerho: the buyer, renter, or customer pays the seller, owner, or freelancer directly, at their own risk. Geerho is not a party to that payment, does not hold it, and cannot refund it, and the payment protection, refunds, and dispute help in these Terms and our Return & Refund Policy do not apply to it. Only members with an active plan (section 13.3) may publish an item, rental, service, or job priced above the limit. We may change the limit, with the notice described in this section for fees.
Geerho is introducing in-app payments for items, tool rentals, and hired jobs, which are being tested during the beta. Where in-app payments aren’t available to you (for example, the seller hasn’t set up payouts, for homes, or above the in-app payment limit below), buyers and sellers, owners and renters, customers and freelancers, and landlords and tenants arrange payment directly and at their own risk. We show every fee before you list or buy, and we will give you at least thirty (30) days’ notice in the app or by email before a new or higher fee applies to you; no fee is charged without your agreement. When in-app payments are available, these fees apply:
- Commission. When an item sells, a tool is rented, or a hired job is paid through in-app payment, Geerho keeps a commission of five percent (5%) of the item price (not shipping), the rental fee (not the deposit), or the job price, unless you are a Founding Member (section 13.1), a Geerho owner, or a member with an active Geerho plan (section 13.3).
- Payment processing. The seller pays the payment processor’s fee for each in-app payment, at cost: in the United States (Stripe), for cards, 2.9% of the total plus $0.30, and for US bank payments, 0.8% of the total, at most $5.00; in the Philippines (PayMongo), the fee PayMongo charges for the method the buyer used (for example, GCash 2.23%, Maya 1.79%, QR Ph 1.34%, or local cards 3.125% plus ₱13.39), plus PayMongo’s ₱10.00 fee to transfer the payout. It is deducted from the seller’s payout and shown before you list and on every payout. Buyers pay only the listed price, shipping, and any tax shown at checkout.
- Philippine payments. In the Philippines, the buyer is charged when they pay at checkout, not when the seller accepts. If the seller or owner declines, cancels, or doesn’t answer in time, Geerho refunds the buyer in full. Sellers are paid to their own GCash, Maya, or bank account, which must be in the name on their verified ID. Payouts are sent from Geerho’s PayMongo account by InstaPay (up to ₱50,000) or PESONet (larger amounts). If a payout is returned (for example, because the account name doesn’t match), the payment is held and Geerho Support contacts the seller to correct the account before paying again.
- Holding and paying out. Geerho, through its payment processor, holds each in-app payment until the buyer confirms receipt, or three (3) days after a pickup sale or seven (7) days after tracking is added if the buyer reports no problem, and then pays the seller. If the buyer reports a problem, the payment is held while Geerho reviews it and is then refunded to the buyer or paid to the seller. In the United States, sellers receive payouts through an account with our payment processor (Stripe) and agree to its terms. Before their first payout, sellers in the United States choose whether they sell as an individual or as a business and give our payment processor their Social Security number or Employer Identification Number; payouts, and in-app payments to the seller, are paused until this tax information is on file. Geerho reports sellers’ payments to the IRS (and to states that require it) on Form 1099-K when they reach the reporting threshold. Sellers are responsible for reporting and paying their own income taxes. Tool rentals and hired jobs are held and paid out as described in sections 7.6 and 7A.
13.1 Founding Member Program
- Eligibility. The first three hundred (300) users who successfully complete Geerho identity verification (each, a “Founding Member”, formerly called a Founding Member) are enrolled automatically, in the order in which verification is completed, as recorded by Geerho. Accounts held by Geerho’s owners are excluded from, and do not count toward, the 300 spots. Enrollment is limited to one spot per person; spots are not transferable and have no cash value.
- Benefits. For as long as the program runs, a Founding Member (a) pays no Geerho commission on sales, rentals, or hired jobs paid through Geerho, including without a plan; (b) may post like the free plan (1 new post per rolling 24 hours, 30 per 30 days) or more with a plan; and (c) gets twenty-five percent (25%) off the price of any Geerho plan for the first twelve (12) months of a plan subscription, then ten percent (10%) off for as long as that subscription continues, applied automatically at checkout on geerho.com. Fees charged by third parties (such as shipping carriers or payment processors) are not waived.
- Identity verification is free. Geerho doesn't charge anyone, Founding Member or not, for identity verification.
- Duration and changes. The program is a promotional offer. Geerho may end or change the program prospectively by giving Founding Members at least thirty (30) days’ notice in the app or by email; no change will apply to a transaction completed, or a subscription period already paid, before the change takes effect.
- Forfeiture. A Founding Member who obtains enrollment through false information, duplicate or shared accounts, or by circumventing verification, or whose account is suspended or terminated for violating these Terms, forfeits the benefits.
- Our founder. Geerho’s founder, Tracy Jon Miranda (@tjmiranda), buys and sells on Geerho in his personal capacity, as an individual member, under these same Terms and fees. He holds a Founding Member place outside the 300, with the same benefits as every Founding Member and no others. Geerho Tech LLC, which operates Geerho, does not sell on Geerho, and his personal listings and sales are not offered or guaranteed by Geerho Tech LLC.
13.3 Plans
- Plans and prices. Geerho offers monthly plans, sold on geerho.com: Basic (US$9.99 per month), Pro (US$19.99 per month), Business (US$99.99 per month), and Elite (US$499.99 per month). Prices in Philippine pesos are fixed amounts based on the highest US dollar exchange rate over the preceding ninety (90) days, reviewed quarterly, and are shown before you subscribe.
- What a plan includes. Members with an active plan pay no Geerho commission (payment processing still applies) and may make more new posts: without a plan, 1 new post per rolling 24 hours (30 per 30 days); Basic, 3 (90); Pro, 5 (150); Business, 20 (600); Elite, unlimited. Renewing or editing a listing is not a new post, and deleting a listing does not restore a post. Unlimited Fridays: every Friday, every member may make as many new posts as they like, on any plan, and those posts do not count toward these limits (Friday in the member’s own time: Philippine time for members who live in the Philippines, US Pacific time otherwise). Real estate agents, brokers, and property managers need an active Basic, Pro, Business, or Elite plan to add a real estate license and to list homes, and a member with a real estate license on file is treated as a real estate professional for every home they list. Any member publishing a home for sale or for rent, homeowners included, needs an active Basic, Pro, Business, or Elite plan; without one, the home may be saved as a draft and published once the member has a plan. A plan continues, and renews, until the member cancels it, whether or not they still have a home listed.
- Billing and cancellation. Plans renew automatically each month until cancelled. A plan bought on geerho.com is billed by Geerho through our payment processor; you can cancel or change it at any time on geerho.com. A plan bought in the iPhone app is an App Store subscription billed by Apple to your Apple ID; you manage or cancel it in your Apple account settings, Apple’s terms apply to the payment, and refunds are requested from Apple. Either way, cancellation takes effect at the end of the period you paid for, and fees already paid are not refunded except where required by law (or, for App Store purchases, where Apple grants a refund). If a renewal payment fails, your plan stays active for up to three (3) days while we retry (for App Store subscriptions, while Apple retries). App Store prices are set in each country’s currency and may include local taxes. The Founding Member plan discount applies to plans bought on geerho.com.
- Launch period. While Geerho is launching, Geerho may pause plans and posting limits. During that time every member may post without daily or monthly limits; plans can't be bought and an existing plan adds nothing; Geerho's commission applies to items sold with in-app payment (Founding Members and Invite Friends commission-free sales excepted); and homes for sale or rent and listings above the in-app payment limit can't be published, so every sale is paid in the app with buyer protection. Listings already live stay up. We'll announce when plans and limits return.
- Business and Elite teams. A Business member may appoint up to ten (10), and an Elite member up to one hundred (100), Geerho members, including members without a plan, to post and message on their behalf (the “team owner”). A team member must accept the appointment and may belong to one team at a time. Listings a team member posts for the team are the team owner’s listings: they show the team owner as the seller, buyers pay the team owner, payouts go only to the team owner’s account, and the team owner is responsible for them under these Terms as if they had posted them. These listings follow the team owner’s plan: they count toward its new-post limit (unlimited on Elite) and carry no Geerho commission; payment processing still applies. The team owner can see every listing a team member posts for the team and every conversation about those listings; a team member can manage only the listings they posted and their conversations. For those listings, a team member may also handle the seller’s work on the team owner’s behalf: answer purchase requests, mark items sold, ship and add tracking, answer rental requests, confirm pickup and return, take condition photos, and answer tour requests. Those sales and rentals remain the team owner’s, the team owner is responsible for them, and payouts go only to the team owner. The team owner or the team member may end the appointment at any time, and it ends automatically if the team owner’s Business or Elite plan ends; the listings remain the team owner’s. Each team member must follow these Terms, and the team owner is responsible for choosing whom to appoint.
13.2 Transaction IDs
Each listing, purchase request, and sale is assigned a transaction ID (for example, “S-7K3P-9QXM”). Please include it when you contact Geerho Support about a transaction.
13.4 Featured listings
- What it is. You may pay to feature one of your own live listings for 3, 7, or 30 days. Featured listings appear in a “Featured” row at the top of Home and Search in the apps and on geerho.com, with a Featured badge, in a rotation with other featured listings near the viewer. Featuring doesn't change a listing's price, rules, or moderation, and it isn't an endorsement by Geerho. Geerho shows only Geerho listings; there are no outside ads.
- Prices and purchase. Prices are shown on geerho.com before you pay (currently US$4.99, $9.99, and $29.99, or ₱299, ₱599, and ₱1,990 for listings in pesos) and may change with notice. Featuring is bought on geerho.com, or in the iPhone app through the App Store (billed by Apple; refunds are requested from Apple), as a one-time payment; it is not a subscription. Buying again adds days after the current end.
- Ending early. A featured listing leaves the Featured row when it sells, ends, is removed, or its seller is suspended. Fees already paid are not refunded, except where required by law or where Geerho removed the listing by mistake.
13.5 Invite Friends
- How it works. A member who joined within the last thirty (30) days may name, once, the member who invited them (Profile → Invite Friends), by that member’s username. The inviter must have verified their identity and joined before them. The choice can’t be changed.
- The reward. When the invited member completes identity verification, each of them receives one commission-free sale: the next payment through Geerho that would have paid Geerho a commission pays none. Payment processing fees still apply. If that payment is canceled or refunded, the credit is restored. A credit has no cash value, can’t be transferred, and isn’t used on sales that already carry no commission (for example, as a Founding Member or on a plan). An inviter can receive up to one hundred (100) rewards; the invited member still receives theirs.
- Fair play. Invite only people you know, through your own messages; Geerho never sends invitations for you and you may not send spam or buy contact lists. Rewards obtained through fake accounts, self-referral, or any other abuse may be removed, and we may change or end this program with notice in the app; credits already earned stay usable for at least thirty (30) days after an end is announced.
14. Third-party services
The Services rely on third-party services, such as sign-in providers, maps, and product lookups for scanned barcodes. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.
15. Apple App Store terms
If you downloaded the app from Apple’s App Store, you acknowledge that: these Terms are between you and Geerho only, not Apple; Geerho, not Apple, is solely responsible for the app, its content, maintenance, and support; to the maximum extent permitted by law, Apple has no warranty obligation for the app, and if the app fails to conform to any applicable warranty you may notify Apple, which may refund the purchase price (if any); Geerho, not Apple, is responsible for addressing any claims relating to the app, including product liability, legal or regulatory compliance, consumer protection, and intellectual property infringement claims; you represent that you are not located in a country subject to a U.S. government embargo or designated as a “terrorist supporting” country, and are not on any U.S. government list of prohibited or restricted parties; you must comply with applicable third-party terms when using the app; and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
16. Disclaimers
To the fullest extent permitted by law, the Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted or error-free, that listings are accurate, that items, equipment, or properties are as described or safe to use, or that users are who they claim to be.
17. Limitation of liability
To the fullest extent permitted by law, Geerho and its members, managers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, or goodwill, or for any loss arising from transactions or interactions between users, even if advised of the possibility of such damages. Our total liability for all claims relating to the Services is limited to the greater of US $100 or the amount you paid us in the 12 months before the claim arose.
Nothing in these Terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, for fraud, or under mandatory consumer protection laws where you live.
18. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Geerho and its members, managers, employees, and agents from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your content, your listings, your transactions with other users, or your violation of these Terms or the law.
19. Termination
You can stop using the Services at any time and delete your account in the app or on geerho.com (Profile → Settings → Delete Account), or ask Geerho Support to delete it for you. We may suspend or terminate your access as described in section 9. Sections that by their nature should survive termination, including sections 7.8 through 7.11, 10 (as to retained copies), 11, and 16 through 24, survive.
20. Governing law and disputes
These Terms are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict-of-law rules. Except where your local law gives you the right to bring proceedings where you live, any dispute relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in California, and you and Geerho consent to their jurisdiction. Before filing a claim, please contact us so we can try to resolve the issue informally.
Notice to California residents. Under California Civil Code § 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.
21. International use
Geerho launches first in California, and features may not be available everywhere. If you use the Services from outside the United States, you are responsible for complying with local laws. If you are a consumer in the European Union, the United Kingdom, or another country whose laws give you mandatory protections, nothing in these Terms takes those protections away, and you may bring proceedings in the courts where you live. The EU online dispute resolution platform is available at ec.europa.eu/consumers/odr. You may not use the Services if you are subject to U.S. sanctions or export restrictions.
21A. Milestone levels
Every member has a milestone level from 1 to 50, shown on their profile and set by their Lifetime XP. XP is earned only on revenue Geerho earns, never on the price of a sale, rental, or service: 1 XP for every US$0.014 of Geerho's commission on your transactions, or for every US$0.10 of a monthly professional fee you pay Geerho. Amounts in other currencies are converted to US dollars at that day's exchange rate. Geerho isn't charging commission or fees yet. Levels and XP are a recognition feature only: they have no cash value, can't be sold, traded, or transferred to another account, and don't change these Terms or any fees.
Once, a verified member may transfer a TikTok gifter level by entering their TikTok username and level, adding the one-time code to that TikTok account's bio, and emailing the code and a screenshot of the gifter level to support@geerho.com. A moderator checks the code on that TikTok profile and the level in the screenshot. If approved, you start at that level plus one (a welcome bonus, up to level 50). Geerho may decline a transfer it can't verify, correct a level that was approved by mistake or obtained by fraud, and change how levels are earned with notice. Geerho is not affiliated with or endorsed by TikTok.
22. Changes to these Terms
We may update these Terms from time to time. We will post the new version here with a new “Last updated” date, and if the changes are material, we will notify you in the app or by email at least 30 days before they take effect, unless a change is required sooner by law or to address abuse. If you keep using the Services after the changes take effect, you accept the updated Terms.
23. General
These Terms and the Privacy Policy are the entire agreement between you and Geerho about the Services. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.
24. Contact
Geerho Tech LLC2108 N St, Ste N
Sacramento, CA 95816, USA
Email: support@geerho.com
Phone (call or text): (619) 796-1115
In the app or on geerho.com: Profile → Settings → Contact Support